Open the Device Manager , and then expand the Biometric list of recognized sensor devices. I have carefully uninstalled driver and all authentec programs, reinstalled the driver in your link and DigitalPersonna exactly as described but the finger print reader is still not detected. If there is no Biometric entry, then Windows cannot identify the fingerprint reader hardware. After installing W7 on a Fujitsu U, the only thing left to get to work was the fingerprint sensor. When the computer goes into standby, it also places the Authentec sensor in a sleep mode, or wait mode. Remove From My Forums.

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HP Fingerprint Reader Software. The installation of the AuthenTec Inc.

The following information may help troubleshoot problems. Right-click the device, and then select Properties. I typed the password and imediately after that the program gave the message “Fail on the Registry” or “Registry Failure” and stopped without allow me to put my fingers on the device to capture the impressions Now, after the computer comes back from sleepmode, the fingerprintreader will work just fine: Not sure if it is with the exact same authentec device I do have a pbut from time to afs2501a the fingerprint reader does not recognise my fingerprint after recovering from hibernate.


The latest information we have on these issues is that they are fixed in a later build.

If there is a Biometric entry, then Windows supports the device. Are the Authentec beta drivers newer, knc they fix the resume issue? The Authentec beta download dates back to Februarybut the final driver is dated August If you hibernate instead of sleep the fingerprint reader will resume.

Please read this if you are installing a clean version of Windows 7 bit Edition. My fingerprint reader works fine on the first logon. This is because the hardware may not be installed on the notebook, or it may be damaged.

HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)

EXE file to a temporary or download directory please note this directory for reference. Didn’t find what you were looking for? I tried to contact the support of authentec as Biometric Engineer said above, but without any success, they havent answered to me Comunidad de Sony Visita nuestra comunidad y comparte tus experiencias y soluciones con otros clientes de Sony.

Win 7 comes with Authentec drivers version 8. It sounds as if the application did not populate the registry with the fingerpriint or even ANY values. Digital Persona application software for 64 bit Vista and Windows 7. How to uninstall AuthenTec fingerprint software and driver.


AuthenTec AESB (EntrePad) fingerprint sensor

Validity fingerprint reader driver for 32 bit and 64 bit Windows 7, Vista, and XP. I downloaded the driver for authentec aesa from authentec page – windows 7 64bits beta, and that is not working Im from norway, so i may not have spelled everything correct, but you get the idea.

If the installed driver is the same version, right-click the device driver, and then select Update driver software to refresh the driver. The components of the fingerprint-based security system are designed to work on specific computer models and with specific operating systems. Modify your browser’s settings to allow Javascript to execute.

Did you cheked if the aes2501q driver is version 2. Next, see if Windows supports the fingerprint reader. Anyone know what could be causing it? Europe, Middle East, Africa.

I still need a solution. Message 6 of 6.

If the BIOS available on the web site is a later version, download and install it. The fingerprint access manager software is listed.